ENQUIRIES AND REPLIES
     询价及回复

     Introduction

     In a General Enquiry (一般询价), a businessman states clearly all the information he needs -- general information, a catalogue, or price list, a sample or sample book, etc.

ESTABLISHING BUSINESS RELATIONS
     建立贸易关系

     Introduction

     To establish business relations with prospective dealers is the base of starting and developing of business. It is vitally important for both a new dealer and an ol

(1) Courtesy 礼貌

     Courtesy is not mere politeness. It stems from a sincere You-attitude.
     Compare:
     (Polite)
     We have received with many thanks your letter of Oct. 7, and we

BASIC KNOWLEDGE OF BUSINESS LETTER WRITING
     商务书信写作的基础知识

Ⅰ. Form and Structure of Business Letters
     商务书信的书写格式及构成

1. Form
     格式

     (1) Full blo