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这学期选修的商务英语课结束了,由于一些原因,我大概只听了五六次课,整体感觉所讲内容不算很“商务”,多是一些日常交流和出行的基本礼仪,当然也有诸如Invitation和Interview之类与商务相关的内容。记了一些笔记,考试前整理如下:
一、与客人见面时的沟通
Welcoming: 比较正式: On behalf of our company , I am very/so glad to welcome you for coming all this way(远道而来). 比较熟悉: It's a pleasure to see you here.
Self-Introduction: 初次见面,正式: It's a pleasure to make your acquaintance, please let me introduce myself, my name is ... make one's acquaintance 认识某人 熟人见面打招呼: How are you doing?(美) How do you do?(英)
Third-party Introduction(介绍第三方): It's my pleasure to introduce you to ... Let me introduce you to ... He is in charge of accounting apartment.
Offering: Let me get you a cup of coffee/tea. Would you like ...? May I help you hook up(连接) your computer?
Small talk topics: Trip: How is your flight? Do you have a good trip? How do you like our city? Weather: How do you find the weather? Finally we have gotten a beautiful day. 天气终于转好了。 Accommodation: How's your hotel? Are you having a good time in your hotel?
二、日常对话
Greeting: How's everything going? What have you been up to lately?
Response: Same old. / Just another day. 还行,老样子。 I feel like a million bucks(美元). 感觉很好。(像中了彩票) On the top of the world. / A few fantabulous. 好极了。 Awesome. 糟透了。
Jobs: How's business? I'm between jobs. (委婉说法,目前没有工作,即:I'm unemployed.)
Origins(出身,来历): Where were you brought up?(比较熟才能问)
三、安排事务
Making Invitation: I would like to invite you to ... I was wondering if you'd like to ... Would you like/care to join us for ...
Booking Tickets: I'd like to book a business class ticket on United Airline Flight 518 to Boston.(first/business/economy class ticket 头等舱/商务舱/经济舱) Can I make a reservation for a morning flight on May 3rd, please? Do I have other options? a window seat 靠窗座位;an aisle seat 靠过道座位
四、工作面试
1.Self-Introduction: Education background: major in / minor in 主修/辅修 I receive my BS(bachelor of science)/MS(master of science)/PHD(doctor of philosophy) degree in ... Experience: I attended in ... 参加短期培训/实习 I served in ... as an intern, and my responsibility are ... 在…组织/机构中实习,负责…工作 Reward: I win the university scholarship for three academic years.
2.Why you'd like to come to our company? I'd like to work in a company that gives me more room for personal growth. I'd like a career that's more dynamic(有活力的) and challenging. Since my library project is closely related to ... and I have an intern experience in ..., I'm fully convinced that I will make valuable contribution to your company.
3.How do you know about our company? As I know, ... is a company that engage in manufacturing ... product and offering the best service in ...
4.Crisis Do you have any practical experience in ...? I'm afraid not, but I am a quick learner and I have strong willing to learn new knowledge and technology.
5.You should also: Know more about the company culture, business etc. If you are possibly hired, ask about the training plan and make some preparation.
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