The 10 Commandments of Zappos
1. Deliver WOW through service,通过服务让用户和客户感到由衷的赞叹,最核心的价值
2. Embrace and drive change,拥抱和驱动改变,保持灵活,倾听每一个想法,确保最重要的脱颖而出
3. Create fun and a little weirdness,创造一个愉悦的与众不同的环境
4. Be adventurous, creative and open-minded,用于冒险、创新,保持开放的心态
5. Pursue growth and learning,追求成长和学习
6. Build open and honest relationships with communication,求实开放的交流关系
7. Build a positive team and family spirit,创建积极进取的团队和家一般感受
8. Do more with less,尽可能的提高效率
9. Be passionate and determined,热情和有决心,不要总是等待
10. Be humble,保持谦虚