2007-05-29 23:06
Kobe Bryant is not asking for a trade
Published by The Cavalier May 28th, 2007 in NBA, Kobe Bryant, Media, LA Lakers, ESPN
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2007-05-29 23:05
Using Customer Feedback
Encourage your blog readers to comment. Make sure it's easy for readers to find and read existing comments, as well as respond to what you've written. Some pre-made blog templates are not as user friendly as others, so test it out on your employees and friends to see if navigating through the blog, commenting, and finding archived information is easy and well-explained.
Work your cross-sell techniques into your blogging. When mentioning other serv |
2007-05-29 23:04
Addressing Customer Issues
With a corporate blog, you can address each and every type of customer question or complaint, thus developing an archive of answers to address current and future customer issues much like an FAQ section. Even for customers who don't feel comfortable complaining, your company image will benefit from showing these "watchers" that you care about the needs and concerns of your customers. Just being a company that cares is enough to retain a noticeable per |
2007-05-29 23:04
Nurturing Your Existing Customers
It goes without saying that CRM is a necessary aspect of every organization's PR and marketing structure. Multiple studies have proven that customer retention and cross-selling can cost far less than focusing solely on new customers to replace the fluctuations of a returning customer base.
It's simply more profitable to maintain existing customers. Not only will a satisfied customer continue to purchase products and services, he or she |
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2007-05-29 22:59
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