Each call is different and so different options, responses, factors all need to be considered. Our brief call handling techniques quide gives you an outline of good practice and handling procedures to ensure your contact is succesful.

assist to v.帮助

assistance n. 帮助、援助

routine maintenance 日常维修 (System is closed for routine maintenance or upgrading work)

gateway 网关 / congested 拥挤的 (Internet gateway is busy and congested traffice)

required adj.必需的 specification 规格、说明、规范 [PC (person computer) may not have the required specifications to access the webiste]

hence 因此 considered as a whole 被视为一个整体 [System problem can cause double bets too,but it is only

Please see attached file for details 请打开附件查看

Kindly ensure all CROs know the process & perform the work professionally. 为了使我们能够更好地了解以及跟专业地知道我们开测试帐号的过程。

somebody has done up the process for something for everyone to know. 某人做某些事情是为了让大家明白。。。

Of course. Hold on for just a second so I can grab a pen and paper. 当然

stationery    文具  

description 描述

cover 封面

ballpoint 圆珠笔

ink 墨水

marker 标记

board 木板  

permanent 永久的

liquid 液体

correction 改正  

correction 正确

eraser 橡皮擦

cutter   刀具

stamp 印章油墨

refill 填充

clips 夹子

bullets 订书机

folder 文件夹

plastic 朔料夹

transparent   透